Terms and Conditions

See Also: Questions and Answers and How It Works

Your use of the “Custom Web Site in 1 Day” service constitutes acceptance of these Terms and Conditions. Consider this a social, rather than legal, contract. In that regard, these Terms are intended to ensure that the service works. Herein are the details:

Your Responsibilities
As the business owner (or authorized contact person), you play a very important role in the development of the site. You should have opinions on how your site looks and the content on it. We are here to facilitate that vision.
Therefore,

• You should be available to our developer when he/she arrives in the morning for a discussion of your requirements.
• You should be able to provide our developer with a working space, complete with a nearby power outlet and Internet access. We use laptop computers, so we don't need a lot of room.
• You should be available to our developer throughout the day, to see the site as it develops and approve or suggest changes. We recommend you choose a day that you know you'll be around the whole day.
• If you are outside of MI - you may be required to pay for travel expenses.

Our Responsibilities
As the service provider, we are bringing your vision to life -- at least, in virtual form. And while our service is designed to be affordable, you're still paying good money to do it.
Therefore,

• We will examine your initial service request carefully, assessing the similar sites you've given us, and the details about what you want your site to do. If we feel it can be done in a day, we'll accept the job and we'll proceed.
• In some cases, we will determine that the work cannot be done in a day. At that point we will recommend you deal with us on a traditional agency basis.
• Once we agree to do your site in a day, then we're on the hook to complete it. Barring any scope issues (see below), if the job isn't done by the end of the day, we will finish it off-site within five business days at no additional charge.

Scope of Work
A day doesn't seem like a long time for a Website to be built. But by keeping our focus and trusting in our skills, it's quite possible.
Therefore,

• At the start of the day during our discussion, our agent will lay out the work to be done in a checklist. This is your map of the day.
• Any changes that you request be made to that map afterward will be considered for scope creep. Minor changes can be absorbed to a point, but larger deviations from the map will add time, and incur extra charges at a rate of $65/hour.

Payment
The goal of this service is to provide you with an easy-to-choose way of getting a high-quality Web site. “Custom Web Site in 1 Day” is easy to choose because it's a fixed price that most small businesses can easily justify.
Therefore,

• Payment is made by credit card during registration when you sign up for our service.
• 50% of this payment is a non-refundable deposit to secure our time for the day you specified. Dates can be rescheduled up to 48 hours beforehand without penalty. Any date rescheduled within 48 hours of the work date will require a $100 rescheduling fee.
• If you choose to completely cancel the project we will return the remaining balance of your payment minus the 50% non-refundable deposit and any rescheduling fee(s) that may have been incurred prior to your full cancellation.

Assumption of Risk
In web site development, there is a direct relationship between time spent on scoping a job and how close the final product is to your vision. However, the more time spent on scope, the more expensive a job is. “Custom Web Site in 1 Day” is affordable because we reduce the amount of scope work done. The disconnect between what you had in mind, and what we deliver, is the Assumption of Risk.
Therefore,

• You understand that your vision of your site may not be executed with 100% fidelity.
• You understand that, while you will have most input into the site's overall look and feel, and functionality, our developer will be invested with a great deal of authority in most of the execution of the details.